Membership ← Knowledge Base Are you a member and having trouble with the radar feature? Can I use my Wunderground account from another computer? How can I contact another member? How do I renew my ad-free paid membership? How do I change my email address or password on file? How do I join Weather Underground? I forgot my password. How can I get it back? What does a paid membership include? How can I cancel my ad-free membership? What is a handle and can I change it? Why do I have to login every time I visit Wunderground? Why do I still see ads? I have a paid membership! How can I delete my account? There's a request to validate my email, but my account is already validated. What's going on?