Customer Feedback for Weather Underground

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Knowledge Base

  1. API/XML Feeds 

    1. Where is my API key?
    2. How do I get a free student key?
    3. How do I pick Plan or Level?
    4. What does it mean when I have exceeded my usage?
    5. What does the API cost?
  2. Apps - Android 

    1. How do I enable or disable Status Bar Notifications?
    2. WU Android app features
  3. Apps - Apple iOS  

    1. How do I delete location/station from my list?
  4. Apps - Storm 

    1. How do I remove ads or login with my Weather Underground ID?
    2. Future Radar is missing
    3. Where do I change the map data opacity?
    4. What does the color of the windstream mean?
    5. I didn't get a push alert as expected
  5. Blogs 

    1. How can I add a photo to my blog profile?
    2. How can I create my own WunderBlog?
    3. How do I add a link to a URL in my blog?
    4. How do I add an image to my blog?
    5. How do I flag spam and offensive content?
  6. Community Features 

    1. Community Standards
  7. E-mail/Text Alerts 

    1. How can I stop weather alerts and forecasts sent to my email or phone?
    2. How can I reduce or stop the amount of email I am receiving?
    3. How do I add/change or remove an email address or phone from the Email & Text Alert service?
    4. How do I set up the email service or add a city?
    5. What is a forecast period?
  8. Education 

    1. How can I become a weather spotter or meteorologist?
    2. How is wind direction referenced?
    3. Where can I learn more about weather?
    4. Would you like more educational information that you haven't found here?
  9. Favorites & Preference Features 

    1. How can I change the temperature units from Celsius to Fahrenheit?
    2. How can I change my 'Home Location'?
    3. How can I make my Favorites permanent?
    4. How do I add a city to my Favorites?
    5. How do I delete a city from my Favorites list?
  10. General 

    1. How do I add a Fast Forecast search to my website?
    2. How do I stop posting weather alerts on Facebook?
    3. What is Rapid Fire?
    4. What is the advertisement policy?
    5. How can I find the Classic site?
  11. History & Almanac 

    1. Where can I find historical weather records?
    2. Can I get a certified record of historical weather data?
    3. Where can I find historical snowfall data?
    4. Where can I find Record Extremes?
    5. What does T stand for on the rain / precipitation records?
  12. Local weather 

    1. How can I manage my 'Recent Cities' list?
    2. How do I find the forecast for my location?
    3. How do I read the temperature/dewpoint graph in the Hourly Forecast?
    4. How do you calculate your sun/moon data?
    5. What do the various weather icons stand for?
  13. Marine 

    1. Can I get Marine updates sent to my cell phone?
    2. Do you have historical marine data?
    3. Where can I find marine weather maps?
    4. Where can I find Sea Surface Temperature?
    5. Where can I find tide data?
  14. Membership 

    1. Are you a member and having trouble with the radar feature?
    2. Can I use my Wunderground account from another computer?
    3. How can I contact another member?
    4. How do I change my email address or password on file?
    5. How do I join Weather Underground?
  15. NOAA Weather Radio 

    1. Can I stream NOAA wx radio to Wunderground from a Mac?
    2. Can I upload more than one NOAA radio station to Weather Underground?
    3. How can I modify my NOAA weather radio profile?
    4. How can I tell if anyone is listening to my stream?
    5. How do I stream NOAA Radio to Weather Underground?
  16. Personal Weather Stations 

    1. Are personal weather stations on Weather Underground monitored for quality?
    2. How can I correct or remove bad data on my station history?
    3. How can I delete one of my personal weather stations?
    4. Can I get an email from WU when my PWS is down or having trouble?
    5. What is the password for my weather station?
  17. Photos 

    1. Where do all of the photos I see on this site come from?
    2. How can I contact a WunderPhotographer?
    3. How do I allow comments on my photos?
    4. How do I delete a photo?
    5. How do I rate photos?
  18. Radar 

    1. What do the radar colors mean?
    2. Do you have archived radar data?
    3. How can I contact a radar station?
    4. How do I fix the radar display?
    5. How does the pan feature on the NEXRAD radar work?
  19. Renewal 

    1. How do I renew my paid membership?
    2. I've renewed my membership. Why do I still see ads and an old expiration date?
  20. Severe Weather 

    1. Are severe weather zones displayed in radar?
    2. How can I get more information about Hurricanes?
    3. What is severe weather?
    4. When is hurricane season?
    5. When is hurricane season?
  21. Travel and Activities 

    1. How can I view seasonal averages?
    2. Travel: Where is flight tracking?
    3. Travel: What is the travel planner?
    4. Ski & Snow: Where can I find snowfall data?
  22. Webcams 

    1. Why isn't my webcam showing up on my PWS Dashboard page?
    2. Can I add a second webcam to my personal weather station page?
    3. Can I contact a webcam owner?
    4. Do you save all of the images from my webcam?
    5. How do I share my webcam images with Weather Underground?
  23. WunderMap 

    1. Can I add a marker for my location on the WunderMap?
    2. Why does the satellite imagery seem to be split down the center?
    3. Why isn't the WunderMap displaying all of the layers selected?
  24. All articles 

    1. Are you a member and having trouble with the radar feature?
    2. How do I renew my paid membership?
    3. How can I become a weather spotter or meteorologist?
    4. How do I add a Fast Forecast search to my website?
    5. Where can I find historical weather records?
    166 articles 

Feedback and Knowledge Base