Customer Feedback for Weather Underground

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Popular Topics

Knowledge Base

  1. API/XML Feeds →

    1. Where is my API key?
    2. How do I get a free student key?
    3. How do I pick Plan or Level?
    4. What does it mean when I have exceeded my usage?
    5. What does the API cost?

  2. Apps - Android →

    1. Android Permissions (V5.0.5)
    2. How to not use GPS location services (v5.0)
    3. Widget is stuck on Migrating (v5.0)
    4. Why are the ads back? (V5.0)
    5. Where is "Today is forecast to be..."? (v5.0)

  3. Apps - Apple iOS  →

    1. Which app should I use?
    2. Today Widget is showing "unable to load"
    3. Restoring your mobile ad-free subscription
    4. How do I delete location/station from my list?
    5. Why is there no weather radio for my location?

  4. Apps/iOS Storm Help →

    1. Locations
    2. Data Source for Current Conditions
    3. Alerting/Push Notifications
    4. Follow Me and Location Services
    5. Widget

  5. Apps/iOS Storm FAQ →

    1. What's New in Storm 1.9
    2. How do I animate the radar?
    3. Why do I still have Ads?
    4. How do I share an ad removal subscription with another device?
    5. How do I remove ads or login with my Weather Underground ID?

  6. Apps/Windows Storm Help →

    1. Locations
    2. Data source for current conditions
    3. Map
    4. Map Data

  7. Apps/Windows Storm FAQ →

    1. How do I view my GPS location on Storm?
    2. Where do I find sunrise/sunset information in Storm?
    3. I think the Current Conditions are inaccurate, anything I can do?
    4. What are the different front types?
    5. What does the color of each Storm Track mean?

  8. Blogs →

    1. WunderBlog product update - FAQ

    2. How can I add a portrait to my blog profile?
    3. How can I create my own WunderBlog?
    4. How do I add a link to a URL in my blog?
    5. How do I add an image to my blog?

  9. Community Features →

    1. Community Standards

  10. E-mail/Text Alerts →

    1. How can I stop weather alerts and forecasts sent to my email or phone?
    2. How can I reduce or stop the amount of email I am receiving?
    3. How do I add/change or remove an email address or phone from the Email & Text Alert service?
    4. How do I set up the email service or add a city?
    5. What is a nowcast?

  11. Education →

    1. How can I become a weather spotter or meteorologist?
    2. How is wind direction referenced?
    3. Where can I learn more about weather?
    4. Would you like more educational information that you haven't found here?

  12. Favorites & Preference Features →

    1. How can I change the temperature units from Celsius to Fahrenheit?
    2. How can I change my 'Home Location'?
    3. How do I add a city to my Favorites?
    4. How can I make my Favorites permanent?
    5. How do I delete a city from my Favorites list?

  13. General →

    1. WU feature and product updates
    2. WU says goodbye to NOAA weather radio and SMS alerts - FAQ
    3. WU says goodbye to aviation features - FAQ
    4. WU says goodbye to WUMail - FAQ
    5. How do I stop posting weather alerts on Facebook?

  14. History & Almanac →

    1. Where can I find historical weather records?
    2. Can I get a certified record of historical weather data?
    3. Where can I find historical snowfall data?
    4. What does T stand for on the rain / precipitation records?

  15. Local weather →

    1. How can I manage my 'Recent Cities' list?
    2. How do I find the forecast for my location?
    3. How do I read the temperature/dewpoint graph in the Hourly Forecast?
    4. How do you calculate your sun/moon data?
    5. What do the various weather icons stand for?

  16. Marine →

    1. Can I get Marine updates sent to my cell phone?
    2. Do you have historical marine data?
    3. Where can I find marine weather maps?
    4. Where can I find Sea Surface Temperature?
    5. Where can I find tide data?

  17. Membership →

    1. Are you a member and having trouble with the radar feature?
    2. Can I use my Wunderground account from another computer?
    3. How can I contact another member?
    4. How do I renew my ad-free paid membership?
    5. How do I change my email address or password on file?

  18. NOAA Weather Radio →

    1. Can I stream NOAA wx radio to Wunderground from a Mac?
    2. Can I upload more than one NOAA radio station to Weather Underground?
    3. How can I modify my NOAA weather radio profile?
    4. How can I tell if anyone is listening to my stream?
    5. How do I stream NOAA Radio to Weather Underground?

  19. Personal Weather Stations →

    1. Status message not updating
    2. How do I setup my weather station and share my data with Weather Underground?
    3. Why is my station not on the map, nearby station list or app?
    4. Are personal weather stations on Weather Underground monitored for quality?
    5. How can I remove bad data on my station history?

  20. Photos →

    1. WU says goodbye to WunderPhotos - FAQ
    2. Where do all of the photos I see on this site come from?
    3. How can I contact a WunderPhotographer?
    4. How do I allow comments on my photos?
    5. How do I delete a photo?

  21. Radar →

    1. What do the radar colors mean?
    2. Do you have archived radar data?
    3. How can I contact a radar station?
    4. How do I fix the radar display?
    5. How does the pan feature on the NEXRAD radar work?

  22. Renewal →

    1. How do I renew my paid membership?
    2. I've renewed my membership. Why do I still see ads and an old expiration date?

  23. Severe Weather →

    1. Are severe weather zones displayed in radar?
    2. How can I get more information about Hurricanes?
    3. What is severe weather?
    4. When is hurricane season?
    5. When is hurricane season?

  24. Travel and Activities →

    1. How can I view seasonal averages?
    2. Travel: Where is flight tracking?
    3. Travel: What is the travel planner?
    4. Ski & Snow: Where can I find snowfall data?

  25. Webcams →

    1. Why isn't my webcam showing up on my PWS Dashboard page?
    2. Can I add a second webcam to my personal weather station page?
    3. Can I contact a webcam owner?
    4. Do you save all of the images from my webcam?
    5. How do I share my webcam images with Weather Underground?

  26. WunderMap →

    1. What happened to WunderMap? Why is it different?
    2. Why does the satellite imagery seem to be split down the center?
    3. Why isn't the WunderMap displaying all of the layers selected?

  27. All articles →

    1. Are you a member and having trouble with the radar feature?
    2. How do I renew my paid membership?
    3. How can I become a weather spotter or meteorologist?
    4. Where can I find historical weather records?
    5. Are severe weather zones displayed in radar?
    245 articles →

Feedback and Knowledge Base

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